Nairobi Serena Hotel - Nairobi
Like a travel essay carried by warm savanna winds, Kenya welcomes visitors with golden beaches, lively markets and unforgettable wildlife trails. Wander through Nairobi streets, watch elephants near Amboseli, enjoy sunsets above Maasai Mara and rest beside the calm waters of Lake Naivasha. Cozy lodges, seaside villas and elegant safari camps create perfect evenings after adventurous days. Reserve your stay early and discover landscapes filled with color, rhythm and remarkable memories.
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Nairobi Serena Hotel
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
FR
9.3/10
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
FR
9.3/10
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees.
The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided.
Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar.
The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available.
A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.
The hotel day starts from hour 12:00 and ends at 10:00.
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Express check-in/check-out
Facilities for disabled guests
Spa facilities
Toilet with grab rails
Outdoor furniture
Lower bathroom sink
Lift
Invoice provided
Children's playground
Food can be delivered to guest accommodation
Wine/champagneadditional charge
Breakfast takeaway containers
Shuttle service (additional charge)
Use of cleaning chemicals that are effective against Coronavirus
Wheelchair accessible
24-hour security
Shuttle service
Kids' pool
Staff follow all safety protocols as directed by local authorities
Airport shuttle
Breakfast in the room
Key card access
Screens or physical barriers placed between staff and guests in appropriate areas
Spa and wellness centre
Smoke alarms
Designated smoking area
Business centreadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Fax/photocopyingadditional charge
Car hire
CCTV in common areas
Barber/beauty shop
WiFi available in all areas
Outdoor fireplace
Coffee house on site
Soundproof rooms
Internet services
Bar
Non-smoking rooms
Babysitting/child servicesadditional charge
Hand sanitizer in guest accommodation and key areas
First aid kit available
Private parking
Physical distancing in dining areas
Kid-friendly buffet
Meeting/banquet facilitiesadditional charge
Garden
Saunaadditional charge
Daily housekeeping
Fitness
Air conditioning
Fire extinguishers
Dry cleaningadditional charge
Tour desk
Guest accommodation is disinfected between stays
Kids' meals
Currency exchange
All plates, cutlery, glasses and other tableware have been sanitized
Airport shuttle (additional charge)
Ironing serviceadditional charge
Spa/wellness packages
Physical distancing rules followed
24-hour front desk
WiFi
Outdoor pool
CCTV outside property
Face masks for guests available
Spa lounge/relaxation area
Parking on site
Emergency cord in bathroom
Swimming pool
Process in place to check health of guests
Trouser pressadditional charge
Non-smoking throughout
Cashless payment available
Snack bar
Laundryadditional charge
Restaurant
Shared stationery such as printed menus, magazines, pens, and paper removed
Parking
Terrace
Free WiFi
Sun umbrellas
Safety deposit box
Security alarm
Room service
Massageadditional charge
Packed lunches
Sun loungers or beach chairs
Fitness centre
Luggage storage
Delivered food is securely covered
Free parking
Concierge service
Lockers
Deluxe Room. Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Rest on comfortable Twin beds or Queen-sized double beds and enjoy a private bathroom with a bathtub and glazed windows. Interconnecting rooms can be provided for family groups. ;
Superior Room. Superior Rooms have king-sized beds and a private veranda.rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens.rooms are air-conditioned with WIFI internet connection. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Executive Suite. The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. The open plan features a King-sized bed, an extended seating area with couches and a workspace in addition to a private veranda. Each suite also has a modern bathroom with a separate walk-in shower, a bath tub and a WC. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Premium Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. ;
Executive Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Deluxe Twin Room. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
